Digimonics

Digital Marketing Agency specializing in Customer Education Programs

Why you need a Customer Education Program

A CEP is a product/products composed of a collection of Learning Products, intended to teach customers about the product or service of a business. These Learning Products can be designed into a customized Learning Experience/Experiences. It is a tool and resource that businesses, like yours, can utilize to scale their business and reduce customer churn quickly. Additionally, it builds customers’ confidence in your products and/or services and speeds up the adoption process.

A CEP can take many forms, but the most common include: online courses, blogs, digital downloads, interactive infographics, knowledge bases, and more.

According to Thinkific and the 2020 CallMiner Churn Index, $136.8 billion is lost by U.S. companies due to avoidable consumer switching. If your customers are not recognizing the intended value of your product/service, and are leaving as a result, it may be time to think about a customer education program. According to Conductor, when clients consume educational content early-on, they are 131% more likely to buy from a brand.

Work With Us

Ask how Digimonics LLC can upgrade your Training and Development revenue stream.

How We Can Help You

At Digimonics, we empower businesses with custom Customer Education Programs, expert-led online masterclasses, and innovative productivity tools. Our tailored solutions help you enhance customer engagement, drive growth, and streamline your operations. Discover how we can transform your business today!

Grow

View our blog to learn more about how you can grow your business and your skillset.

Develop

Take part in one or both of our online, self-paced masterclasses that will help you develop yourself professionally.

Organize

Shop from our digital download store, DayShephrd, and gain access to a variety of materials that will help you get organized.